Terms of service

Terms of Service

Welcome to Fitsolv. By accessing or using our website (https://www.fitsolv.store), you agree to be bound by the following Terms of Service. Please read them carefully. If you do not agree with any part of these terms, please refrain from using our website.

Product Availability & Pricing

We strive to keep product availability, descriptions, and pricing accurate and up to date. However, product availability is subject to change without prior notice. All prices displayed on our website are in Indian Rupees (₹).

We reserve the right to modify prices, correct errors, or cancel orders due to stock unavailability, pricing errors, or inaccurate product information, even after an order has been placed. In such cases, any amount paid will be refunded to the original payment method.

Payments

All payments are processed securely through trusted third-party payment gateways.

Fitsolv does not store your debit card, credit card, UPI, or banking information on its servers.

By placing an order, you confirm that:

  • The payment information provided is accurate.

  • You are authorized to use the selected payment method.

  • The transaction complies with applicable laws.

Shipping & Delivery

We make every effort to dispatch and deliver orders within the estimated delivery timeline. However, delivery times are estimates and may vary depending on:

  • Delivery location

  • Courier partner performance

  • Weather conditions

  • Public holidays

  • Natural disasters or other unforeseen circumstances

Fitsolv shall not be responsible for delays caused by courier partners, incorrect shipping information provided by customers, or circumstances beyond our reasonable control.

Returns & Refunds

Returns, replacements, and refunds are governed by our published Refund & Return Policy. By placing an order, you acknowledge that you have read and agreed to our Refund & Return Policy.

Taxes

Unless otherwise stated, all product prices are inclusive of applicable GST. Any additional charges, if applicable, will be displayed during checkout before payment.

Orders & Acceptance

Placing an order on our website constitutes an offer to purchase.

Fitsolv reserves the right to:

  • Accept or reject any order.

  • Limit product quantities.

  • Cancel orders suspected of fraud or misuse.

An order is considered confirmed only after successful payment and issuance of an order confirmation.

User Account & Responsibilities

If you create an account with Fitsolv, you are responsible for:

  • Maintaining the confidentiality of your login credentials.

  • All activities conducted through your account.

  • Providing accurate and updated personal information.

We reserve the right to suspend or terminate accounts involved in fraudulent, abusive, or unauthorized activities.

Intellectual Property

All content available on the Fitsolv website—including but not limited to logos, trademarks, product images, graphics, text, videos, website design, and software—is the exclusive property of Fitsolv and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission from Fitsolv.

Acceptable Use

By using our website, you agree not to:

  • Violate any applicable laws or regulations.

  • Attempt unauthorized access to our systems.

  • Upload malicious software or harmful code.

  • Engage in fraudulent or deceptive activities.

  • Disrupt or interfere with website functionality or security.

Fitsolv reserves the right to suspend or permanently restrict access to users who violate these Terms.

Limitation of Liability

To the fullest extent permitted under applicable law, Fitsolv shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from the use of our website or products.

Our maximum liability for any claim shall not exceed the amount paid by the customer for the relevant order.

Changes to These Terms

Fitsolv reserves the right to update or modify these Terms of Service at any time without prior notice.

Any changes become effective immediately upon publication on this website. Continued use of the website constitutes acceptance of the revised Terms.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or related transactions shall be subject to the exclusive jurisdiction of the courts of Gurgaon, Haryana, India.

Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Fitsolv
Email: Support.fitsolv@gmail.com